Performance reviews for certification bodies
There are strict rules laid down which detail the responsibilities of the certification body and auditors.
The BRC Global Standards compliance team make sure these rules and regulations are followed by carrying out formal performance reviews of certification bodies every six months (normally January and July).
During this review we look at five key areas:
- Quality of written audit reports: We review a sample
- Compliance to protocols: How audits are carried out and reported
- Auditor registration and compliance training, experience and competence requirements
- How quickly the audit data is uploaded to the Global Standards Directory
- Communication with the BRC Global Standards compliance team
All approved certification bodies can be found in the BRC Global Standards Directory.
Ratings and continuous improvement
We also award a performance rating for each certification body based on their service performance. This rating reflects the overall management of the BRC Global Standards certification scheme by the certification body head office, rather than an individual auditor or audit.
The aim of this performance rating is to encourage continuous improvement for each certification body.
5 Stars - Excellent
4 Stars - Good
3 Stars - Satisfactory
2 Stars - Service improvement required
1 Star - Unsatisfactory
Rating pending - Certification bodies that have not undertaken enough audits in the period to be rated
Certification bodies can also be searched for by performance rating in the BRC Global Standards Directory.
If you have feedback or information to help us ensure the certification schemes are working in practice, or for further details of compliance activities please Contact Us.