The BRC Technical Services Helpline offers guidance and advice about the BRC Global Standards and the BRC certification process. This service is available from 9.30am – 5.00pm GMT Monday to Friday by calling +44 (0)20 7854 8921. Outside of these hours please complete the form above, or email your questions to firstname.lastname@example.org.
The BRC welcomes feedback on any aspects of the operation of the Global Standards scheme. This includes reporting concerns about a BRC certificated site. You can TELL BRC using our hotline and complaints process.